Major CAHS major
Stage 4

Assessment Activities

Assessment Methods
  • Quizzes, exams, or homework items linked to specific learning outcomes
  • Direct observation of performances, practical exams, group work
  • Student self-assessments (such as reflective journals and surveys)
  • Student satisfaction surveys
  • Pre & post surveys or exams
  • External data
Assessment DescriptionThis is a capstone work experience class for CAHS degree majors. One of the assessment tools used are employer performance evaluations which assess competency in skills, knowledge and attitudes demonstrated by the student at their internship site. The evaluation items are considered key workplace competencies that are common to the hospitality industry.

The performance evaluations are point based and employers sign and complete them. The criteria was 80% of students scoring in the favorable range between 4-5 (Good – Excellent) for skills, knowledge and attitude.

Students wrote one reflective paper identifying their goals, role models and their observations about the work environment and expectations at their internship sites. Papers were graded A – F on a 100 point scale.

Direct observations at internship site visits and in-class structured discussions provided insight into the challenges and successes students experienced.
Learning OutcomesAll
Number of Courses1
Number of Students46

Data Analysis

Data Shared With

Faculty and staff within the same department

Data Sharing Methods
  • Face-to-face meetings
  • Phone
Data SummaryPoints were tabulated from 20 point-based questions addressing skills, knowledge and attitude. These numbers were averaged. The final (not midterm) evaluation was used to determine if the student achieved the learning outcomes for this assessment. The goal was 80% of the students would score between 4 = good and 5 = excellent. I found that 87% of the students achieved an average of 80% or better on their performance evaluations and 13% achieved less than that.

Some questions on the pre and post test/questionnaire did not correlate well with learning outcomes.

Reflection paper: 85% of students wrote papers graded with a B or higher.

Internship property evaluations: will re-evaluate this assignment for learning outcomes.

Flash card responses: 75% of students adequately responded at least 76% of the time.
Data AnalysisGrades of 80% or higher on these assignments indicate outcome achievement.

The results of the pre and post questionnaire was inconclusive at this point and I plan to refine it in the Fall 2013.

For flash cards, at least 3 responses is considered good to excellent.
Next Steps Planned

In Fall 2013, the pre/post questionnaire will be refined.

Learning Outcomes

The outcome about using effective job search methods.

Changes

Details

Re-established activities and assignments that were in place prior to my sabbatical leave in Fall 2012 and were already included in my syllabus.

Learning OutcomesRefer to previous answers.

Tentative Future Assessment Plans

Assessment TermFall 2013
Assessment Activities
  • Revision of outcomes and assessment methods (measurements)
  • Assessment (measurement) of outcomes
  • Analysis and discussion of assessment data and next steps
Assessment Details1. Revision of course syllabus to more accurately reflect the current course SLOs.

2. Refine the pre/post questionnaire.

3. Discuss the usefulness/not of ”Student Evaluation of Internship Property” to measure outcomes.

ILO Alignment and Assessment Plans

I.A. Use reason and creativity...No answer
I.B. Apply diverse viewpoints...No answer
I.C. Locate, retrieve, and evaluate information...No answer
Fall 2013 ILO Assessment PlansNone of our PSLOs map to these ILOs.

SLO Details Storage Location

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