SPCH 4 - Group Communication - Stage 4 - Joanne Babin

Assessment

Assessment Methods
  • Analysis of exam, quiz, or homework items linked to specific SLOs
  • Assignments based on rubrics (such as essays, projects, and performances)
  • Direct observation of performances, practical exams, group work
  • Student self-assessments (such as reflective journals and surveys)
Assessment Description1. Group analysis papers ask students to compare their roles in the two major groups they participated in. Did they hold a task, maintenance or self orientated role?

The paper also asks each student to identify three different group communication concepts such as conflict, gender differences, etc and apply them directly to their small group experience. They must use specific examples such as what the conflict was about and how it got resolved.

Students must also identify all roles that each group member took on.

My sample of papers to assess came from those who emailed their papers to me rather than provided a hard copy.

Exam questions covered the outcomes below.

Peer reviews covered the group presentations. Students did anonymous critiques of performances assessing organization, delivery and content of speeches.
Learning OutcomesA. Create and deliver public speeches in a small group format

C. Evaluate group communication scenarios and communication acts.

E. Gain increased proficiency in communication skills such as listening, conflict management, leadership and decision making.

G. Distinguish between various leadership styles.

K. Differentiate the various roles members take on while engaging in group communication.
Number of Sections1
Number of Instructors2
Number of Students35

Data Analysis

Data Shared With
  • Faculty and staff within our department
  • Faculty and staff from other colleges
Data Sharing Methods

Face-to-face meetings

Data Summary11 out of 35 students received an A range grade on the final exam which tested their knowledge of conflict resolution, leadership styles, presentation outlining and tools for successful persuasion.

Almost half missed the question on the proper outline format.

Over half of the 35 students earned A range grades on the group analysis papers showing a clear understanding of roles and small group concepts.

The largest misunderstanding had to do with the definition of a self orientated role.
Analysis SummaryA significant majority of students should be able to answer the questions or provide a strong analysis in their papers.
Next Steps PlannedProvide a better explanation of the Monroe's Motivated Sequence.

Provide a better explanation about work students should do before they conduct interviews.
Learning OutcomesRefer to previous answers.

Changes

DetailsI added an individual performance in their group grade based on participation in group meetings and speaking performance.

I also put together a new course outline reducing the learning outcomes to five as well as other changes which will go through curriculum in the Fall.
Learning OutcomesRefer to previous answers.

Tentative Future Plans

TermSpring 2014
Activities
  • Revision of outcomes and assessment methods (measurements)
  • Assessment (measurement) of outcomes
  • Analysis and discussion of assessment data and next steps
  • Implementation of planned changes and reassessment
More DetailsCreate a third rubric specific to the new individual grading component.

SLO Details Storage Location

Additional Highlights

Students liked having a portion of their grade based on their individual contributions to their groups. It really did cut down on the number of absences and motivated most to do better on their portion of the presentations.

I personally learned that nothing should be considered common sense! I should not assume students will know everything about how to conduct an interview. I learned almost as much at they did.

Finally, I learned about so many wonderful services that City College has to offer students. Students have to promote a service on campus to the class and this has been by far the most helpful insight for them.

Back to Department Overview