BSEN 74: Business Correspondence
Stage 5
Deborah Kitchin
Basic Information
| Number of Outcomes | 10 |
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| Number of Outcomes Assessed | 10 |
| Assessment Frequency | Every semester |
| Analysis Frequency | Every semester |
| Detail Link | Link |
Course Information
| Number of Course Sections | 4 |
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| Number of Instructors | 4 |
Improvement Details
| Details | Based on student feedback on past BSEN 74 Student Self-Assessment/Satisfaction surveys, instructors modified several assignments this spring. In the online section of the course, the instructor provided more supplementary grammar review exercises and more group opportunities to review business documents (such as letters and résumés). |
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Assessment Methods
| Methods | The BSEN 74 student survey was administered during the week of May 12, 2014. In addition, overall class completion data were reviewed and compared to the student responses in the self-assessment survey. |
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Assessment Data Discussion and Analysis
| Term | Spring 2014 |
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| How and With Whom | The four BSEN 70 and BSEN 74 instructors met three times during the Spring 2014 semester to discuss the Fall 2013 survey results and to discuss new writing and editing assignments for the BSEN classes. |
| Number Assessed | 53 |
| Data Summary | 79% of the students in the BSEN 74 classes demonstrated proficiency on exams and homework assignments with a score of 70 percent or higher. 100% of the BSEN 74 students who completed the survey agreed with one or more of these statements: • I have improved in my ability to analyze sentences and apply the principles of correct sentence structure. • I have improved in my ability to distinguish between correct and incorrect punctuation and to punctuate sentences correctly. • I have improved in my ability to apply rules for proper capitalization, number usage, and abbreviation usage. • I have improved in my ability to compose clear, concise, correct sentences in well-organized paragraphs and compositions. • I have improved in my ability to proofread and edit written material to correct errors in grammar, punctuation, and spelling. • I have learned skills that will help me in my other courses and at my job (or at future jobs). 100% of the BSEN 74 students who completed the survey in Spring 2014 agreed that they benefited from taking the class. |
| Planned Improvements | In Fall 2014 three BSEN 74 instructors will again assign the same writing assignment in all the class sections to compare the consistency of instructor grading using the BSEN rubric criteria and to determine the level of outcome mastery students demonstrate in each class. In addition, the instructors will review the data obtained from the past four semesters of assessments when we refine the MLOs as part of the revision process of the BSEN 74 course outline in Fall 2014. |
| Program Review Link | No answer |
Future Plans
| Term | Summer 2014 |
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| Activities | Revision of outcomes and assessment methods (measurements), Assessment (measurement) of outcomes, Analysis and discussion of assessment data and next steps |
| Details | The BSEN 74 instructors will continue to gather data on the percentage of students demonstrating success in achieving the learning outcomes. A 70 percent or higher average assignment score will indicate outcome achievement. The BSEN 74 Student Self-Assessment/Satisfaction survey will be administered in December 2014. Additionally, the BSEN 74 course outline will be revised at the beginning of the Fall 2014 semester. |
| Highlights | No answer |