BOSS 3501: Customer Service Skills
Stage 3
Diva Conrad
Basic Information
Number of Outcomes | 6 |
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Number of Outcomes Assessed | 2 |
Assessment Frequency | Every year |
Analysis Frequency | Every year |
Detail Link | Link |
Course Information
Number of Course Sections | 2 |
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Number of Instructors | 2 |
Improvement Details
Details | Revised some class excercise/activities/assessment. |
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Future Plans
Term | Fall 2014 |
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Activities | Assessment (measurement) of outcomes, Analysis and discussion of assessment data and next steps |
Details | Review SLOs with other instructors making changes as necessary. |
Highlights | Students continue to participate, learn, and do well in this course. |