BOSS 5510: Document Formatting & Production
Stage 5
Shirley Orille

Basic Information

Number of Outcomes13
Number of Outcomes Assessed13
Assessment FrequencyEvery year
Analysis FrequencyEvery semester
Detail LinkLink

Course Information

Number of Course Sections6
Number of Instructors4

Improvement Details

Details1. Developed new syllabus, course schedule and assignment list based on materials used.

2. Tracked each student's progress daily.

3. Recorded 3-minute and 5-minute timed tests.

Assessment Methods

Methods1. Graded document production assignments each week (i.e. MS-Word concepts, business letters, envelopes, labels, proofreader's marks, memos, tables, reports, etc.)

2. Administered Outcomes Assessment Test after 50% of assignments completed. This test included a 3-minute timed writing and formatting of business letter, academic report, and ruled table.

3. Periodically tested students on keyboarding timed writings for speed and accuracy improvement. Tracked results of 3-minute and 5-minute timed writings for at least 90% accuracy.

4. Administered final Outcomes Assessment Test after all document production assignments completed. The test consisted of a 5-minute timed writing and formatting of business letter, E-mail message, and business report.

Assessment Data Discussion and Analysis

TermFall 2013
How and With WhomFaculty and staff in same program, along with students
Number Assessed40
Data SummaryBased on the work saved in their portfolios, a majority of students produced all required business documents with grades of B or higher. 95% of students assessed (38 out of 40) passed the course by the end of Fall 2013.
Planned ImprovementsRevision of outcomes and assessment methods
Program Review LinkYes, the above future improvements require resources that will be requested during the next annual PROGRAM REVIEW cycle. Examples: additional staff, equipment, software, consulting services, etc.

Future Plans

TermFall 2014
ActivitiesRevision of outcomes and assessment methods (measurements)
DetailsDepending on student success and/or failure in Fall 2013, syllabus and class assignments covered can be enhanced or modified.
HighlightsStudents who take Document Formatting & Production are most often in a business certificate program. Since the course is required for many of those certificates, the students are quite motivated to satisfactorily complete the course. I am pleased with the results because most of the course SLOs were successfully met within the semester.

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