Program SLO Activity Details

Student Services
Stage 4

Assessment Activities

Assessment Methods	Satisfaction surveys Self-evaluation surveys
Assessment Description	10 questions were asked of 614 students. Classified staff went into each class an conducted surveys (paper). Tallies were done. Sample questions included: type of student (credit/noncredit), comfort and acceptance level with center, satisfaction with student services, how easy is registration, etc.
Outcomes	Evans center will provide a welcoming, safe, clean, comfortable and accommodating environment that supports student learning and success. Students at the Evans center will have access to quality programs, classes, and services that support and enhance their educational success. Evans center programs and services will promote students’ educational progress. Evans center units will work cooperatively to provide a quality student experience.
Number of Staff	Mostly faculty
Number of Constituents	614 students

Data Analysis

Data Shared With	Employees within our department Employees from related programs/departments Students
Data Sharing Methods	Face-to-face meetings Email Website review and commentary
Data Summary	1.) 46.59% of students surveyed are credit. 2.) 98.25% would recommend Evans Center and feel comfortable and accepted Evans. 3.) 96.42% felt they were enrolled in the appropriate class. 4.) 88.42% have a plan for their next classes (educational plan). 5.) 96.98% of students feel comfortable and accepted at Evans. 6.) 93.66% of students find it easy to access information from the staff. 7.) 83.40% found registration easy. 8.) 82.60% agreed that counselors were very helpful for finding the classes they needed. 9.) 86.59% of students were satisfied with student services received. 10.) 97.35% of students observed collegial efforts by center faculty and staff.
Data Analysis	91.52% of the students highly recommends Evans Center. A significant majority of students feel Evans Center will provide a comfortable environment that supports students learning and success; promote students’ educational progress and provide quality education.
Next Steps Planned	N/A
Learning Outcomes	N/A

Tentative Future Assessment Plans

Assessment Term	Fall 2013
Assessment Activities	Revision of outcomes and assessment methods (measurements), meetings and emails
Assessment Details	Hold faculty and staff meetings; email to discuss significance of the assessment data from spring 2013 semester.

SLO Details Storage Location

HARD COPY - In a department filing system (department office)

Additional Highlights

N/A

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