Major Medical Office Assisting
Stage 3
Assessment Activities
| Assessment Methods |
|
|---|---|
| Assessment Description | Students in the degree program complete the same work experience as the students in the certificate program. They complete a 35 hour skills lab that includes clinical and administrative practice. They complete 196 hours of clinical and administrative work experience at various health care facilities. The superviser at the site evaluates the students' skills, professional and ethical behavior, and HIPAA compliance. The students complete a self-evaluation, evaluate the placement site, and complete a Program Evaluation at the end of the course. Students complete a written final exam based on their placement, with questions consisting of the type of filing or medical record system to how to handle an emergency. |
| Learning Outcomes | Perform clinical skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Perform administrative skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Demonstrate the behavioral, ethical, and professinal interpersonal skills necessary for employment as a medical assistant in an ambulatory health care setting |
| Number of Courses | 1 |
| Number of Students | 5 |
Data Analysis
| Data Shared With | Faculty and staff within the same program (at CCSF) |
|---|---|
| Data Sharing Methods | Face-to-face meetings |
| Data Summary | Students received a score of 3-5 (satisfactory to excellent) on their evaluations with an average of 4 (very good). Students rated their placement sites as 4-5 (goodto exellent) The Program Evaluation indicated that students felt prepared for the work experience and to enter the work force. |
| Data Analysis | Students scored 70% and higher on the MA Certification practice tests. |
| Next Steps Planned | no changes are planned at this time. |
| Learning Outcomes | Perform clinical skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Perform administrative skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Demonstrate the behavioral, ethical, and professinal interpersonal skills necessary for employment as a medical assistant in an ambulatory health care setting |
Changes
| Details | During the Professional Practice course students received panel management training provided by JVS in conjunction with SF General and UCSF. We also sponsored 3 employer events which focused on the MA job description and hiring processes from 3 different health care facilities. |
|---|---|
| Learning Outcomes | Perform clinical skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Perform administrative skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Demonstrate the behavioral, ethical, and professinal interpersonal skills necessary for employment as a medical assistant in an ambulatory health care setting |
Tentative Future Assessment Plans
| Assessment Term | Spring 2014 |
|---|---|
| Assessment Activities | Analysis and discussion of assessment data and next steps |
| Assessment Details | Continue to review outcome documents. |
ILO Alignment and Assessment Plans
| I.A. Use reason and creativity... | Perform clinical skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Perform administrative skills necessary for entry-level employment as a medical assistant in an ambulatory health care setting. Demonstrate the behavioral, ethical, and professinal interpersonal skills necessary for employment as a medical assistant in an ambulatory health care setting |
|---|---|
| I.B. Apply diverse viewpoints... | No answer |
| I.C. Locate, retrieve, and evaluate information... | No answer |
| Fall 2013 ILO Assessment Plans | We don't currently plan to be conducting any program-level SLO assessments in Fall (as indicated earlier) |
SLO Details Storage Location
HARD COPY - In my personal filing system (my office)