Certificate of Achievement (credit: usually 18 or more units) Pharmacy Technician Certificate of Achievement
Stage 3
Assessment Activities
| Assessment Methods | - Quizzes, exams, or homework items linked to specific learning outcomes
- Assignments based on rubrics (such as essays, projects, and performances)
- Direct observation of performances, practical exams, group work
- External data
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| Assessment Description | Test questions covered the scope of practice of a pharmacy technician, use of accepted resourse material for drug selection, formulation of drug preparations, prescription processing, delivery methods of pharmaceuticals, compounding techniques and chemotherapeutic admixtures. Students also complete a clinical externship in a community based or institutional pharmacy. |
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| Learning Outcomes | All |
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| Number of Courses | 2 |
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| Number of Students | ~30 |
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Data Analysis
| Data Shared With | - Faculty and staff within the same program (at CCSF)
- Faculty and staff within the same department
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| Data Sharing Methods | - Face-to-face meetings
- Email
- Phone
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| Data Summary | 82% of the students responded correctly to test questions covering subject areas, such as: law and ethics, scheduled drugs, adverse reactions and contraindications, dosage, and method of delivery. All students enrolled in the PHTC 103 and 104 classes passed with a grade of 70% or higher for didactic and clinical requirements. |
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| Data Analysis | Students attended their clinical externship for the number of hours required for the PHTC 104 class. All students scored at the level of proficiency in demonstration of clinical skills and customer service during their externship. Students demonstrated the administrative and
clinical skills required for employment as an entry level pharmacy technician. |
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| Next Steps Planned | Steps to modify the program are centered around the changes expected because of the Affordable Care Act. As the ACA becomes operational, this program will adjust accordingly. |
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| Learning Outcomes | ALL |
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Changes
| Details | Modest changes were made to keep current with new meds, greater use of the electronic health record, and reimbursement issues. |
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| Learning Outcomes | ALL |
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Tentative Future Assessment Plans
| Assessment Term | Spring 2014 |
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| Assessment Activities | - Assessment (measurement) of outcomes
- Implementation of planned changes and reassessment
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| Assessment Details | Continue to monitor the number of students who apply for a license as a Pharmacy Technician to the California State Board of Pharmacy. Continue to monitor the pass rate (currently 100%) on the Pharmacy Technician Certification Board National examination. |
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ILO Alignment and Assessment Plans
| I.A. Use reason and creativity... | Perform the administrative and clinical skills nencessary for entry-level employment as a pharmacy technician in an institutional, community-based, or hospital pharmacy. |
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| I.B. Apply diverse viewpoints... | No answer |
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| I.C. Locate, retrieve, and evaluate information... | Provide professional customer service to patients and clients in a pharmacy setting. |
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| Fall 2013 ILO Assessment Plans | Although our PSLOs map to these ILOs, we will not be conducting assessments of them in Fall 2013. |
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SLO Details Storage Location
- HARD COPY - In my personal filing system (my office)
- HARD COPY - In a department filing system (department office)
Additional Highlights
The Program SLO's have been met for the Pharmacy Technician Program for 10+ years. All students who have applied and sat for the appropriate licensure as a Pharmacy Technician have passed the examination. In addition, students in this Program who enter with a BS/BA degree, use this class to secure foundation knowledge and skills before applying to four-years schools of pharmacy.
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