Major Hotel Managment
Stage 4

Assessment Activities

Assessment Methods
  • Quizzes, exams, or homework items linked to specific learning outcomes
  • Assignments based on rubrics (such as essays, projects, and performances)
  • Direct observation of performances, practical exams, group work
  • Capstone projects or final summative assignments
Assessment DescriptionSLO 2) Demonstrate costing principles and trends to profitably operate hospitality establishments.

Course level SLO 4. Examine the corporate structures of major hotels and discuss the history related to the current lodging industry.

Means: Research paper/ presentation

Criteria: 75% proficiency using rubric

Checklist: Evidence/Source Rubric Category results were 3.5/4, which is above proficiency.
Learning OutcomesSLO 2, Course level SLO 4

1. Examine the corporate structures of major hotels and discuss the history related to the current lodging industry.

4. Course level SLO 4. Examine the corporate structures of major hotels and discuss the history related to the current lodging industry.
Number of Courses1
Number of Students30

Data Analysis

Data Shared With
  • Faculty and staff within the same program (at CCSF)
  • Faculty and staff within the same department
Data Sharing Methods
  • Face-to-face meetings
  • Email
Data SummaryMeans: Research paper/ presentation

Criteria: 75% proficiency using rubric Checklist: Evidence/Source Rubric
Data AnalysisCategory results were 3.5/4, which is above proficiency.
Next Steps Planned

Change SLO wording, add categories to rubric to better define SLO and develop ways to promote better collaborations.

Learning Outcomes

Refer to previous answer

Changes

Details

Change SLO wording, add categories to rubric to better define SLO and develop ways to promote better collaborations.

Learning OutcomesRefer to previous answer

Tentative Future Assessment Plans

Assessment TermSpring 2014
Assessment Activities
  • Revision of outcomes and assessment methods (measurements)
  • Analysis and discussion of assessment data and next steps
Assessment DetailsChange SLO wording, add categories to rubric to better define SLO and develop ways to promote better collaborations.

ILO Alignment and Assessment Plans

I.A. Use reason and creativity...PSLO #5: Demonstrate the skills and behaviors required during customer service to analyze, judge, and act in ways the contribute to guest satisfaction.
I.B. Apply diverse viewpoints...PSLO #8: Demonstrate an understanding of the knowledge needed to be a supervisor in the hospitality industry.
I.C. Locate, retrieve, and evaluate information...PSLO# 6: Use industry specific technology to retrieve, create, organize, and communicate information in ways that inform and enhance individual and organizational performance.
Fall 2013 ILO Assessment PlansAlthough our PSLOs map to these ILOs, we will not be conducting assessments of them in Fall 2013.

SLO Details Storage Location

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