Certificate of Completion Computer Applications for Business Noncredit Certificate
Stage 2

Assessment Activities

Assessment Methods
  • Quizzes, exams, or homework items linked to specific learning outcomes
  • Assignments based on rubrics (such as essays, projects, and performances)
  • Direct observation of performances, practical exams, group work
  • Student satisfaction surveys
Assessment DescriptionProgram Course Stages | Leaders

Stage 2 - AAPS 1111 Orientation to Noncredit Certificate Programs - James Wong

Stage 4 - BOSS 3500 Job Preparation - Diva Conrad

Stage 3 - BOSS 5509 Office Procedures for the 21st - Diva Conrad

Stage 4 - BOSS 4510 Business Communications - Shirley Orille

Stage 4 - BOSS 4500 Business English I - Diva Conrad

Stage 5 - BOSS 4501 Business English II - Robin Pugh

Stage 0 - BOSS 4503 Business English - Needs Assessment

Stage 4 - BOSS 5501 Keyboarding: Skill Development - Shirley Orille

Stage 2 - COMP 9905 Intro to Windows for MS Office - Jamiel Lemley

Stage 3 - COMP 9245 Windows Essentials for MS Office - Oscar Wong

Stage 5 - COMP 9899 Desktop Publishing for Business I - Rudy Padilla

Stage 5 - COMP 9907 Desktop Publishing for Business II - Jamiel Lemley

Stage 5 - COMP 9964 Microsoft Outlook Essentials - Jamiel Lemley

Stage 2 - COMP 9900 Microsoft Excel for Business I - Keith Jones

Stage 4 - COMP 9904 Microsoft Excel for Business II - Keith Jones

Stage 5 - COMP 9907 Desktop Publishing for Business II - Jamiel Lemley

Stage 5 - COMP 9899 Desktop Publishing for Business I - Rudy Padilla

Stage 0 - COMP 9901 Microsoft Access for Business I - Needs Assessment

Stage 0 - COMP 9910 Microsoft Access for Business II - Needs Assessment

Stage 3 - COMP 9919 Using Dreamweaver for Basic Bus Web Pages - Julian Skolnick

Stage 5 - COMP 9933 Using Sharepoint Designer - Jamiel Lemley

Stage 2 - COMP 9922 Flash for Bus/Office Presentations - Julian Skolnick

Stage 4 - COMP 9928 PowerPoint for Business - Elaine Lai

Stage 2 - COMP 9933 Building Web Pages with Adobe Web Standard I - Julian Skolnick

Stage 2 - COMP 9934 Building Web Pages with Adobe Web Standard II - Julian Skolnick

Stage 3 - COMP 9935 Business Web Graphics - Julian Skolnick

Stage 5 - COMP 9936 Using Outlook for Office Support - Needs Assessment

Stage 2 - COMP 9938 Publisher for Business - Jamiel Lemley

Stage 4 - COMP 9944 Acrobat for Business - Rudy Padilla

Stage 5 - COMP 9959 Photoshop Elements - Jamiel Lemley

Stage 0 - COMP 9965 OpenOffice for Business I - Needs Assessment

Stage 0 - COMP 9966 OpenOffice for Business II - Needs Assessment

Stage 1 - COMP 9967 Google Apps for Business I - Marilyn McNeal

Stage 1 - COMP 9968 Google Apps for Business II - Marilyn McNeal

Stage 0 - COMP 9969 Dynamic PowerPoint for Business - Needs Assessment

Stage 0 - COMP 9972 Microsoft Office Project for Business Needs Assessment

Stage 0 - COMP 9971 Microsoft Visio for Business - Needs Assessment

Stage 5 - WOPR 9486 Microsoft Word for Business I - Tanaka Gaines

Stage 0 - WOPR 9995 Microsoft Word for Business II - Needs Assessment

Stage 0 - LERN 1062 Job Search Skills - Unk

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(43) Question Noncredit Survey at five Campus Centers (N=413 = Student Responses)

https://drive.google.com/?tab=mo&authuser=0#search/survey

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(11) Question Student Satisfaction Survey Downtown Center Campus (N=516 Student Responses)

https://docs.google.com/spreadsheet/ccc?key=0Atw8hWUTYYnIdFdBc2Q3dDROXzQ3dnZDdUdUMlFNcGc#gid=0

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(5) Campus Program Certificate Completion Values

https://docs.google.com/spreadsheet/ccc?key=0Atw8hWUTYYnIdHNzVGJBYW94eU1aX2N1amN5Z19qRlE#gid=6

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SLO Downtown Program Data (five campus centers) projected labor market data, student survey data, industry wages data:

https://docs.google.com/file/d/0B9w8hWUTYYnIYkZTN3RIaE5hRHM/edit?usp=sharing
Learning OutcomesALL
Number of Courses~25
Number of StudentsIn Progress

Changes

Details
  • 1). Improved outcome reporting and online cloud data storage systems 2). Online registration window period extended to 10 days 3). Increased professional opportunities related to SLO's/PLO's 4). Engaged dialogue with Jewish Vocational Services (JVS) and reviewed with Employment Specialist English language deficiencies among downtown student population 5). All evening accounting classes rescheduled for the day 6). Repackaged, marketed, and outreached QuickSkills certificates that would seed our more robust Accounting Certificate 7). Built various web presences and marketing/outreach activities to better market courses - •www.ccsf.edu/dtn/cert •www.ccsf.edu/dtn/flyers •www.ccsf.edu/dtn (added direct linkage to Business Employment Program) 8). Redesigned the pregstration form for online download and interactivity 9). In-class ESL class visit to market program offerings 10). Individualized course flyers via learning opportunities in desktop publishing classes 11). Manage a social networking presence on the downtown campus center to outreach to students on program certificate offerings 12). Increase transparency and accountability by availing data on demand 13). Update planning program planning guides with students 14). Data collection/Proposal writing 15). Collect preregistration data, program certificate enrollment data, student survey data. 16). Secure hardware and software to maintain industry standard practices in vocational classrooms 17). Obtained Accounting
  • English, and Computer textbooks for LEP students
Learning OutcomesALL

Tentative Future Assessment Plans

Assessment TermSpring 2014
Assessment Activities

Revision of outcomes and assessment methods (measurements)

Assessment Details• Report assessment needs to leadership

• Eliminate or revise old course outlines on record

• Discuss course SLO stages with course leaders

• Obtain program intake counselor intake forms

• Ascertain program completion rates with A&R

• Improve online registration Web4 Noncredit

ILO Alignment and Assessment Plans

I.A. Use reason and creativity...• Apply standard business English to oral and written communication, including grammar, punctuation, mechanics, vocabulary, style and usage

• Use a variety of applications software including word processing, spreadsheet, database, digital photo-editing
I.B. Apply diverse viewpoints...• Apply standard business English to oral and written communication, including grammar, punctuation, mechanics, vocabulary, style and usage
I.C. Locate, retrieve, and evaluate information...• Keyboard a minimum of 35 net word's a minute

• Apply standard business English to oral and written communication, including grammar, punctuation, mechanics, vocabulary, style and usage

• Apply computer skills to complete business tasks

• Use a variety of applications software including word processing, spreadsheet, database, digital photo-editing
Fall 2013 ILO Assessment PlansAlthough our PSLOs map to these ILOs, we will not be conducting assessments of them in Fall 2013.

SLO Details Storage Location

Google Docs Archives - https -//docs.google.com/document/d/1ytT6ePHuLUE68vDa_6RtE6WUWV0Iz7-KA2EA5e_VhTE/edit

Additional Highlights

1) Spring 201-2014: Five Campus Center Perkins Award $31,078

2) Spring 2012-2013: Five Campus Center Perkins Award $84,000

3) Students continue to enroll in a variety of QuickSkills Certificates which then feed to 600+ certificate programs

4) Program Certificates Completions 2011-2012:

a. More than 600 hours + 31 Certificates

b. Less than 600 hours + 44 Quick Skills Certificates

5) Online noncredit user friendly Web4 registration pilot project

6. Increased awareness of SLO/PLO requirements

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