Certificate of Completion Clerical Support Specialist
Stage 2
Assessment Activities
Assessment Methods |
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Assessment Description | Seeking the advice of employment agencies to determined what our students need to know to pass their exams. |
Learning Outcomes | ALL |
Number of Courses | ~15 |
Number of Students | ~10 |
Data Analysis
Data Shared With |
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Data Sharing Methods |
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Data Summary | The majority of the students are progressing well in the course work. |
Data Analysis | The majority of the students are progressing well in the course work. |
Next Steps Planned | Stressing the need for students to produce high-quality documents especially the need to spell check and proofread their work carefully. Effective immediately. |
Learning Outcomes | Apply standard business English oral and written communications |
Tentative Future Assessment Plans
Assessment Term | Fall 2013 |
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Assessment Activities | Analysis and discussion of assessment data and next steps |
Assessment Details | Student follow ups and discussing with counselors and records departments the number of completions and/or employment placements. |
ILO Alignment and Assessment Plans
I.A. Use reason and creativity... | No answer |
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I.B. Apply diverse viewpoints... | No answer |
I.C. Locate, retrieve, and evaluate information... | Perform fundamental operations using a variety of applications software including word processing, spreadsheet, database and presentation communcations. |
Fall 2013 ILO Assessment Plans | Yes we plan to assess one of the above-mapped SLOs in Fall 2013. |
SLO Details Storage Location
- HARD COPY - In my personal filing system (my office)
- ELECTRONIC COPY - On a department web server or shared document system