Certificate of Competency Microsoft Word Processing – Basic Noncredit
Stage 4

Assessment Activities

Assessment Methods
  • Quizzes, exams, or homework items linked to specific learning outcomes
  • Direct observation of performances, practical exams, group work
Assessment DescriptionOnline multiple choice questions that tested students comprehension of Microsoft Word.
Learning OutcomesALL
Number of Courses~4
Number of Students~20

Data Analysis

Data Shared With

Faculty and staff within the same program (at CCSF)

Data Sharing Methods
  • Face-to-face meetings
  • Email
  • Phone
Data Summary85% of the students were able to complete assignments and projects in the program without additional assistance.
Data AnalysisStudents score a C (70%) or higher on assignments, exams and final indicates that the outcome were met.

Students who had 80% attendance or higher indicate that outcome were met.

Students score of +25 wpm or higher with a 10% error rate indicates that the outcome were met.
Next Steps Planned

Keyboarding practical examination must be filed with certificate. Post survey on SLOs met

Learning Outcomes

ALL

Tentative Future Assessment Plans

Assessment TermFall 2013
Assessment Activities

Implementation of planned changes and reassessment

Assessment DetailsPost survey on SLOs met

Exit Keyboarding examination (passing with +25 wpm and 10% error rate) must be filed with certificate petition

ILO Alignment and Assessment Plans

I.A. Use reason and creativity...3. Use the mail merge task pane to create data sources insert merge fields, and generate form letters.
I.B. Apply diverse viewpoints...No answer
I.C. Locate, retrieve, and evaluate information...2. Perform fundamental operations using Microsoft Word.
Fall 2013 ILO Assessment PlansYes we plan to assess one of the above-mapped SLOs in Fall 2013.

SLO Details Storage Location

ELECTRONIC COPY - In my electronic filing system (hard drive or web server)

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