Certificate of Competency Accounting Assistant Noncredit Certificate
Stage 2
Assessment Activities
| Assessment Methods |
|
|---|---|
| Assessment Description | Course Assessment Stages | Leaders Stage 2 - AAPS 1111 Orientation to Noncredit Certificate Programs - James Wong Stage 4 - ACBO 9201 Accounting I - Elaine Lai Stage 5 - ACBO 9206 Basic Accounting Concepts I - Tanaka Gaines Stage 0 - ACBO 9207 Basic Accounting Concepts II - Needs Assessment Stage 4 - ACBO 9205 QuickBooks Complete - Elaine Lai Stage 4 - ACBO 9208 QuickBooks Level I - Tanaka Gaines Stage 0 - ACBO 9209 QuickBooks Level II- Needs Assessment Stage 0 - ACBO 9211 Microsoft Office Accounting I - Needs Assessment Stage 0 - ACBO 9212 Microsoft Office Accounting Ii - Needs Assessment Stage 2 - ACBO 9210 Income Tax Prep: Intro - Yvonne Webb Stage 4 - BOSS 3500 Job Preparation - Diva Conrad Stage 4 - BOSS 3510 Customer Service - Robin Pugh Stage 4 - BOSS 4500 Business English I - Diva Conrad Stage 5 - BOSS 4501 Business English II - Robin Pugh Stage 0 - BOSS 4503 Business English - Needs Assessment Stage 4 - BOSS 4510 Business Communications - Shirley Orille Stage 0 - BOSS 5505 Keyboarding Quick - Needs Assessment Stage 5 - BOSS 5506 Computer Keyboarding The Numeric Keypad - Jane Wong Stage 3 - COMP 9245 Windows Essentials for MS Office - Oscar Wong Stage 3 - COMP 9867 Microsoft Excel Essentials I - Shuk-Han Lau Stage 3 - COMP 9895 Microsoft Excel Essentials I- Shuk-Han Lau Stage 3 - COMP 9888 Microsoft Excel Essentials I- Shuk-Han Lau Stage 0 - COMP 9889 Intro to MS Office Applications for Business - Needs Assessment Stage 4 - COMP 9904 Microsoft Excel for Business II - Keith Jones Stage 0 - COMP 9894 Microsoft Access Essentials - Needs Assessment Stage 5 - COMP 9964 Microsoft Outlook Essentials - Jamiel Lemley Stage 0 - COMP 9951 PowerPoint Needs Assessment Stage 1 - COMP 9952 Internet & E-mail - Oscar Wong Stage 5 - COMP 9964 Microsoft Outlook Essentials - Tanaka Gaines Stage 5 - WOPR 9991 Microsoft Word Essentials I - Tanaka Gaines Stage 5 - WOPR 9993 Microsoft Word Essentials II - Tanaka Gaines Stage 0 - LERN 1062 Job Search Skills - Unk (N=74) Documented Intakes Raw Certificate Enrollment Data (N=82) Self Reports Raw Program Certificate Enrollment Data https://docs.google.com/file/d/0B9w8hWUTYYnITXpDVm80ek5jYnM/edit?usp=sharing (43) Question Noncredit Survey at five Campus Centers (N413 = Student Responses) https://drive.google.com/?tab=mo&authuser=0#search/survey __________________________________________________________ (11) Question Student Satisfaction Survey Downtown Center Campus (N=516 Student Responses) https://docs.google.com/spreadsheet/ccc?key=0Atw8hWUTYYnIdFdBc2Q3dDROXzQ3dnZDdUdUMlFNcGc#gid=0 ___________________________________________________________ SLO Downtown Program Data (five campus centers) projected labor market data, student survey data, industry wages data: https://docs.google.com/file/d/0B9w8hWUTYYnIYkZTN3RIaE5hRHM/edit?usp=sharing |
| Learning Outcomes | ALL |
| Number of Courses | ~40 |
| Number of Students | ~12 |
Changes
| Details | 1. Improved outcome reporting and online cloud data storage systems 2. Online registration window period extended to 10 days 3. Increased professional opportunities related to SLO's/PLO's 4. Engaged dialogue with Jewish Vocational Services (JVS) and reviewed with Employment Specialist English language deficiencies among downtown student population 5. All evening accounting classes rescheduled for the day 6. Repackaged, marketed, and outreached QuickSkills certificates that would seed our more robust Accounting Certificate 7. Built various web presences and marketing/outreach activities to better market courses - •www.ccsf.edu/dtn/cert •www.ccsf.edu/dtn/flyers •www.ccsf.edu/dtn (added direct linkage to Business Employment Program) 8. Redesigned the preregstration form for online download and interactivity 9. In-class ESL class visit to market program offerings 10. Individualized course flyers via learning opportunities in desktop publishing classes 11. Manage a social networking presence on the downtown campus center to outreach to students on program certificate offerings 12. Increase transparency and accountability by availing data on demand 13. Update planning program planning guides with students 14. Data collection/Proposal writing 15. Collect preregistration data, program certificate enrollment data, student survey data. 16. Secure hardware and software to maintain industry standard practices in vocational classrooms 17. 1. Improved outcome reporting and online cloud data storage systems 2. Online registration window period extended to 10 days 3. Increased professional opportunities related to SLO's/PLO's 4. Engaged dialogue with Jewish Vocational Services (JVS) and reviewed with Employment Specialist English language deficiencies among downtown student population 5. All evening accounting classes rescheduled for the day 6. Repackaged, marketed, and outreached QuickSkills certificates that would seed our more robust Accounting Certificate 7. Built various web presences and marketing/outreach activities to better market courses - •www.ccsf.edu/dtn/cert •www.ccsf.edu/dtn/flyers •www.ccsf.edu/dtn (added direct linkage to Business Employment Program) 8. Redesigned the preregstration form for online download and interactivity 9. In-class ESL class visit to market program offerings 10. Individualized course flyers via learning opportunities in desktop publishing classes 11. Manage a social networking presence on the downtown campus center to outreach to students on program certificate offerings 12. Increase transparency and accountability by availing data on demand 13. Update planning program planning guides with students 14. Data collection/Proposal writing 15. Collect preregistration data, program certificate enrollment data, student survey data. 16. Secure hardware and software to maintain industry standard practices in vocational classrooms |
|---|---|
| Learning Outcomes | ALL |
Tentative Future Assessment Plans
| Assessment Term | Spring 2014 |
|---|---|
| Assessment Activities |
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| Assessment Details | • Report assessment needs to leadership • Eliminate or revise old course outlines on record • Discuss course SLO stages with course leaders • Obtain program intake counselor intake forms • Ascertain program completion rates with A&R • Improve online registration Web4 Noncredit |
ILO Alignment and Assessment Plans
| I.A. Use reason and creativity... | #4 Apply standard business English to oral and written communication, including grammar, punctuation, mechanics, vocabulary, style and usage. |
|---|---|
| I.B. Apply diverse viewpoints... | #4 Apply standard business English to oral and written communication, including grammar, punctuation, mechanics, vocabulary, style and usage. |
| I.C. Locate, retrieve, and evaluate information... | #5 Use a variety of business applications software including word processing, spreadsheet and database; discuss current technology and trends. |
| Fall 2013 ILO Assessment Plans | Although our PSLOs map to these ILOs, we will not be conducting assessments of them in Fall 2013. |
SLO Details Storage Location
- ELECTRONIC COPY - In my electronic filing system (hard drive or web server)
- Google Docs Archive - https -//docs.google.com/document/d/123hztr-N2HeVXHPdmmxAWMTsbgtfCdfIhIrmjxOATfk/edit?usp=sharing
Additional Highlights
1) Spring 201-2014: Five Campus Center Perkins Award $31,0782) Spring 2012-2013: Five Campus Center Perkins Award $84,000
3) Students continue to enroll in a variety of QuickSkills Certificates which then feed to 600+ certificate programs
4) Program Certificates Completions 2011-2012:
a. More than 600 hours + 31 Certificates
b. Less than 600 hours + 44 Quick Skills Certificates
5) Online noncredit user friendly Web4 registration pilot project
6. Increased awareness of SLO/PLO requirements