Single Stop Benefits Screening
Stage 5
Assessment Activities
Assessment Methods |
|
---|---|
Assessment Description | Classroom Presentations, Pre- and Post-Surveys: these 5-question surveys assess how well students know about Single Stop services through multiple choice statements with answers "true" and "false". Examples of statements are, "I have heard of the Single Stop Office" and "Food stamps are only for people with children." Counseling Evaluation: students were emailed counseling evaluations after their initial benefits screening with Coordinators. Benefits Enrollment Network (BEN) Data collection: demographics, services rendered, and other data to help determine public benefits eligibility are collected from each student served at Single Stop. These are divided into Quarterly and Yearly Reports. |
Learning Outcomes | All |
Number of Counselors | 2 |
Number of Students | ~200 |
Data Analysis
Data Shared With |
|
---|---|
Data Sharing Methods | Face-to-face meetings |
Data Summary | In analyzing our Pre and Post presentation survey results, our classroom presentation successfully did the following - increased awareness of the Single Stop department - informed students they do not need a child to be eligible for CalFresh/food stamps - increased awareness of free tax prep services Jan-April In analyzing our counseling evaluation reflections, 72.2% of students who responded were mostly very satisfied with the Single Stop experience. Ninety-four percent of students felt the counselor in their benefits screening session treated them with respect. From our Benefits Enrollment Software (BEN), Single Stop Ocean Campus and Mission Center screened over 1000 students since August 2012. Of those students who were eligible for benefits, the majority of them applied for Calfresh/Food stamps, healthcare, and tax preparation. |
Data Analysis | - The in class presentations significantly increased student awareness of Single Stop services and helped them understand what they could benefit from - Single Stop benefits screening/counseling is a service that makes students feel comfortable and respected in the session - Coordinators/counselors will modify their presentations to emphasize eligibility for students who are single without children |
Next Steps Planned |
|
Learning Outcomes | All |
Changes
Details |
|
---|---|
Learning Outcomes | All. |
Tentative Future Assessment Plans
Assessment Term | Spring 2014 |
---|---|
Assessment Activities |
|
Assessment Details | No answer |
SLO Details Storage Location
- HARD COPY - In my personal filing system (my office)
- HARD COPY - In a department filing system (department office)
- ELECTRONIC COPY - In my electronic filing system (hard drive or web server)
Additional Highlights
New Partnerships to Meet Mission Center student needs:While collecting student feedback from in-class presentations, Patricia Castillo (Single Stop Coordinator/Counselor for Mission Center) noted that students were looking for additional resources providing legal aid for immigration law. Patricia coordinated lectures hosting La Raza Centro Legal to meet student demand. The dates of the lectures: April 10 and May 13. April 10 had approximately 50 attendees and May 13 is expected to have a similar (if not larger) attendance. May 1 was an opportunity for La Raza Centro Legal to promote Single Stop USA’s lecture series surrounding immigration awareness and law. La Raza Centro Legal and Patricia made follow up one-on-one appointments for students who needed additional services.
The success of this partnership will likely continue to meet student demand.