Counseling (LD Testing)
Stage 5

Assessment Activities

Assessment Methods
  • Pre & post exams or surveys
  • Banner data
  • Review Counseling files and call High Tech Center instructor regarding whether or not a student used accommodations.
Assessment Description1. Review recommended accommodations and classes with student after he/she qualifies for learning disability services based on LD testing at CCSF.

2. Give list of recommended accommodations and classes to the student and ask him/her to explain why each class/service should help him/her to do better in school.

3. LD Specialist records whether student can explain this clearly, adequately, or poorly.

4. If student cannot explain why recommendations should help, LD Specialist explains them again, and then student explains them again, and LD Specialist again marks whether or not student can clearly explain why using the recommended accommodations should really help him/her in school.

Five weeks after the student qualified for services, LD Specialist checks Banner and Counseling files and checks with High Tech instructor to see if student has used recommended accommodations and classes.

If not, LD Specialist calls student and asks that he/she come in to see a DSPS counselor to talk about signing up for services.
Learning OutcomesAfter the first semester, we changed two things. The first thing helped, and the second made very little impact.

1) The student needs a follow-up meeting with a counselor a few hours or days after reviewing LD test results. If the student sees the counselor immediately after the student has learned about the test results, he/she is less likely to use the services. It may be information-overload.

2) We instituted follow-up calls to students who were not using services. Some students responded to these calls and some never called back. Some did come in to see a DSPS counselor, but it was very unusual for the follow-up call and meeting to result in the student using services.
Number of Counselors2 in assessments; 5 more in follow-up
Number of Students25

Data Analysis

Data Shared With

Faculty and staff within our department

Data Sharing Methods
  • Face-to-face meetings
  • Email
  • Phone
Data SummaryFor the fall semester, 13 students participated in the assessment. For the spring semester, 12 students participated in the assessment. I will report on the spring students:

8.3% left school so no results were obtained

8.3% intend to use services next semester for a certain class

33.3% have not used services and have not indicated that they will

50% used services within five weeks of finding out he/she qualified for same.
Data AnalysisCriteria: Students will access at least one recommended accommodation within five weeks of qualifying for services based on LD testing at CCSF.
Next Steps Planned

We plan to include a survey at the time of intake. This survey will ask what accommodations the student thinks he/she needs in order to fully access his/her academics. We will tell the student that the purpose of LD testing is to provide academic accommodations for students. We will confirm that the student is going through LD testing in order to qualify for these services so that he/she will do better in school. We will do this for the entire academic year 2013/14.

Learning Outcomes

In the fall, 31% of the students didn't use services. In the spring, 33% of the students didn't use services. We want better outcomes. The outcome that would be supported by these plans is to get this figure lower than 30%.

Changes

Details

1. We added follow-up phone calls to students who had not accessed any academic accommodation within five weeks of qualifying for services. 2. We shared with DSPS counselors the need to do a follow-up meeting with students after the student learns of LD test results. Joint meetings of LD Specialist and DSPS Counselor at the time the student learns of results lessen the chance that the student will access the accommodations.

Learning Outcomes1. Follow-up calls did not help. Some students did not return calls. Other students told us they did not intend to use accommodations. One student said she plans to use accommodations next semester.

2. In the fall, 2012, 3/4 of the students who had joint LD Specialist and Counselor meeting with the student - with no follow-up meeting with the counselor - failed to access accommodations.

In the spring, I encouraged LD Specialist and Counselors to hold separate meetings, but this did not always happen. We still had students who only had joint meetings, and did not use accommodations. This has to be worked on in the fall, 2013.

Tentative Future Assessment Plans

Assessment TermFall 2013
Assessment Activities

Implementation of planned changes and reassessment

Assessment Details1. Meet with counselors in person and discuss the need to hold separate counselor and LD Specialist meetings with student so that there is a better chance student will access accommodations.

2. Implement new survey at the time of intake - before any LD testing starts - so that student clarifies that he/she wants to access accommodations in order to lessen the effect of his/her learning disability, and that is why he/she wants to go through LD testing.

SLO Details Storage Location

Additional Highlights

1. Years ago, we instituted a joint meeting between LD Specialist and DSPS Counselor at the time that the student learns the results of LD testing. We thought that the environment would be more supportive and that the follow-up would be immediate in terms of the student learning about how to access recommended services.

Through the SLO, we have learned that a separate meeting - held hours or a few days later - increases the chance that a student will access accommodations. It does not guarantee it. There are students who drop out of the process; but, the numbers are higher for those who had time to digest the information they receive in the first meeting.

2. LD Specialists and DSPS Counselors have concrete information to discuss instead of impressions. It is sometimes difficult for people to give up their impressions and believe the data; but, it's there in black and white.

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