BOSS 5510 - Document Formatting & Production - Stage 3 - Shirley Orille
Assessment
| Assessment Methods | - Analysis of exam, quiz, or homework items linked to specific SLOs
- Direct observation of performances, practical exams, group work
- Student self-assessments (such as reflective journals and surveys)
- Pre & post surveys or tests
- Classroom response systems (such as iClickers or computers)
- Feedback from collaboration with other departments
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| Assessment Description | Determined the percentage of those showing proficiency on outcomes assessments exams with an overall score of 70% or higher. The tests measured student's ability to produce: business letter in block style, academic report, ruled table, e-mail message, and business report.
Outcomes assessment tests included 3- and 5-minute timed writings. All data of students' results were saved in portfolios and examined for grading purposes. |
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| Learning Outcomes | ALL |
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| Number of Sections | ~6 |
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| Number of Instructors | ~4 |
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| Number of Students | ~150 |
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Data Analysis
| Data Shared With | - Instructors of the same course (at CCSF)
- Faculty and staff within our department
- Faculty and staff from related programs/departments
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| Data Sharing Methods | - Face-to-face meetings
- Email
- Shared document files
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| Data Summary | Approximately 75% of students completed the required lessons and exams. The others planned to continue coursework in Fall 2013. |
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| Analysis Summary | Judging from their portfolios, a majority of students produced all business documents required. A 70% or higher course pass rate indicates achievement of SLOs. |
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| Next Steps Planned | Maintaining current lesson plans |
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| Learning Outcomes | ALL |
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Changes
| Details | A new activity involved collaboration with the Business Employment Program at CCSF to help students prepare more than one version of their resume. |
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| Learning Outcomes | Students will become proficient in formatting and producing resumes in various styles. |
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Tentative Future Plans
| Term | Spring 2014 |
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| Activities | - Assessment (measurement) of outcomes
- Analysis and discussion of assessment data and next steps
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| More Details | Plans include touching base with colleagues who teach this course to see if their textbook/software program is effective. We may want to implement the use of the same software program in order to maintain consistency at all CCSF Centers where Document Formatting & Production is offered. This would be especially helpful for those students who need more than one semester to complete the course--sometimes at more than one CCSF center. |
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SLO Details Storage Location
- HARD COPY - In my personal filing system (my office)
- ELECTRONIC COPY - In my electronic filing system (hard drive or web server)
Additional Highlights
Many students who demonstrated proficiency and passed the course report that the document formatting skills they developed were useful in their current jobs (especially in administrative support) or in their job search, and was also beneficial for their personal use.
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