Spring 2013 Course SLO Review

HLTH 116 - Conflict Resolution Skills in the Workplace - Stage 4 - Alma Avila

Assessment

Assessment Methods	Analysis of exam, quiz, or homework items linked to specific SLOs Assignments based on rubrics (such as essays, projects, and performances)
Assessment Description	Completed dept excel grid linking course assignments such as worksheets and writing assignments to 4 specific course SLOs. Met with the instructor to review data.
Learning Outcomes	SLO A: Examine the role that culture plays in managing conflict in the health care workplace. E. Evaluate the role that power plays when managing conflict in the workplace. F. Summarize principles of a model for conflict resolution in the health care workplace. K. Analyze and practice essential skills and strategies of conflict resolution in the health care workplace.
Number of Sections	~1
Number of Instructors	~
Number of Students	28

Data Analysis

Data Shared With	Instructors of the same course (at CCSF) Faculty and staff within our department
Data Sharing Methods	Face-to-face meetings Email Shared document files
Data Summary	The following assignments are linked with the SLOs assessed. Family Interview Worksheet (SLO A and E): 80% achieved 95% or higher Observing a conflict assignment (SLO A, E, F, K): 80% achieved 95% or greater Conflict Cycle assignment (SLO A, F and K): 80% achieved 95% or greater Conflict Diary (SLO F and K): 80% achieved 95% or greater I Statement Role Play assignment (SLO F and K): 80% achieved 95% or greater
Analysis Summary	Reviewed data from grid. Overall the majority of students scored with a 90% or greater on assignment. An increase of 5-10 % from the previous semester.
Next Steps Planned	will continue to have discussions with faculty and re-assess course assignments linked to SLOs.
Learning Outcomes	All

Changes

Details	Using new rubrics and revises assignment, which were better aligned to revised SLOs, improved student outcomes on assignments.
Learning Outcomes	All

Tentative Future Plans

Term	Fall 2013
Activities	Assessment (measurement) of outcomes
More Details	we will again re-assess all course assignments linked to SLOs

SLO Details Storage Location

HARD COPY - In my personal filing system (my office)
HARD COPY - In a department filing system (department office)
ELECTRONIC COPY - In my electronic filing system (hard drive or web server)

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