Community building fall 13
Stage 4
Minh-hoa Ta
Basic Information
| Number of Outcomes | 4 |
|---|---|
| Number of Outcomes Assessed | 4 |
| Assessment Frequency | Every year |
| Analysis Frequency | Every year |
| Detail Link | Link |
Improvement Details
| Details | By Fall 2013, the CHNB building has been 90% operated for one year. As the Center Dean I continue to make focus on the following area: 1. Set up monthly center meeting with faculty, staff and student representatives. 2. Met with Center Coordinator every month in monitoring class enrollment and scheduling. 3. Met with Student Services faculty and staff in understanding and addressing staffing and services. 4. Worked with the Department of Public work in finalizing the bike zone and loading zone on the corner of 808 Kearny and Washington. 5. Met with Building Contractor monthly on facility issues and the remaining construction bond. 6. Worked with Facility and Planning in putting together a facility/building punch list. 7. Met with the Columbus neighborhood in addressing the planters issue. 8. Worked with community agencies on recruitment and immigrant education issues. 9. Worked with community agencies in putting together the short term culinary program and the custodian training program. 10. Collaborate with the college departments and community in putting together two national conferences, three retreats and four speaker programs on the new health care, immigration reform and employment. 11. Continued to work with the community in addressing immigrant educational right and accessibility. 12. Worked with School Dean in offering additional credit classes in Science, Math, Fashion and Child Development. 13. Worked with faculty in identifying student needs and support the continued of CHNB student activities and organized CHNB Center clean up day. 14. Worked with Public Safety in addressing the security needs for CHNB Center on the weekend. 15. Worked with public safety in successfully carried out the full evacuation plan. |
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Assessment Data Discussion and Analysis
| Term | Spring 2014 |
|---|---|
| How and With Whom | Information has been disseminated and discussed with CHNB faculty and staff at the monthly meeting. |
| Number Assessed | 650 |
| Data Summary | Overwhelmingly, our students are very satisfied with the experiences at the new CHNB Center. 99% would recommend CHNB to a friend or family members and the majority feel that they have been welcome and accepted at CHNB and feel safe in attending the facility. They praised the professionalism of teaching and counseling faculty and the beautiful and comfortable facility. Many students no longer have to take two buses to the Center and the access for public transportation has become much easier. |
| Planned Improvements | The Admission and Enrollment office has been facing with staff retirement and the passing of one experience staff member. The CHNB Center at the same time faces increasing enrollment. My action plans for the fall 2013 semester: 1. Continue dialogue with faculty, staff and students to seek information on better services delivery. 2. Work with all Center Deans to update or modify the Spring 2014 survey. 3. Conduct another student satisfaction survey as a means to gather more feedback. 4. Continue to share and discuss the student survey with our faculty and staff at monthly meeting. 5. Seek the assistant from the CHNB Associate Student Council in translating the summary of the survey and post it on our CHNB student lounge. |
| Program Review Link | Yes, the above future improvements require resources that will be requested during the next annual PROGRAM REVIEW cycle. Examples: additional staff, equipment, software, consulting services, etc. |
Future Plans
| Term | Summer 2014 |
|---|---|
| Activities | Revision of outcomes and assessment methods (measurements), Assessment (measurement) of outcomes |
| Details | 1. Communication and information sharing would be the continue norm at CHNB Center. 2. Revise and modify the Spring 13 survey and will disseminate the new survey in the Spring of 14. 3. Share and discuss the student comments and seek improvement on suggestions. |
| Highlights | The CHNB Center is a caring family where communication and sharing information are encouraged. The survey provide faculty and staff with a different perspective with information from a larger context. CHNB Center serves a diverse group of student population and we are experiencing demographic changes due to increasing in credit enrollment. |