Certificate of Completion Computer Applications for Business Noncredit Certificate
|Number of Outcomes||4|
|Number of Outcomes Assessed||4|
|Assessment Frequency||Every semester|
|Analysis Frequency||Every semester|
|Program Assessment Methods|
Coordinated assessment of courses within the program.
|Details||Efforts underway to improve outcomes by closing the loop on business noncredit student learning outcomes via establishing iterative processes and curriculum updates.|
â€¢ New software assessment tools purchased, not yet implemented (OPAC Office Skills, Clerical Skills & Software Skills Testing)
â€¢ 10 Program Certificate courses reported at STAGE 5 level.
â€¢ 07 Program Certificate courses reported at STAGE 4 level.
â€¢ 03 Program Certificate courses reported at STAGE 3 level.
â€¢ 07 Program Certificate courses reported at STAGE 2 level.
â€¢ More formalized collaborations with agencies able to provided assessment and testing established.
â€¢ Web-based registration continues to progress
â€¢ Increased dialogue amongst divisions (business, counseling, administration, library, instructors)
|Methods||COURSE ASSESSMENT METHODS|
â€¢ Quizzes, exams, or homework items linked to specific learning outcomes
â€¢ Assignments based on rubrics (such as essays, projects, and performances)
â€¢ Direct observation of performances, practical exams, group work
OUTCOMES AND FALL 2013 COURSES
OUTCOME 1: KEYBOARDING A MINIMUM OF 35 NET WPM
â€¢ BOSS 5501 Keyboarding: Skills Development
OUTCOME 2: APPLY STANDARD BUSINESS ENGLISH TO ORAL AND WRITTEN COMMUNICATION, INCLUDING GRAMMAR, PUNCTUATION, MECHANICS, VOCABULARY, STYLE AND USAGE
â€¢ BOSS 4500 Business English I (2 sections) R. Pugh
â€¢ BOSS 4501 Business English II (2 sections) R. Pugh
â€¢ BOSS 4510 Business Communications (2 sections). R. Pugh
â€¢ BOSS 5509 Office Procedures R. Pugh
â€¢ BOSS 3500 Job Preparation Y. Webb/R. Padilla
OUTCOME 3: UTILIZE A VARIETY OF APPLICATIONS SOFTWARE INCLUDING WORD PROCESSING, SPREADSHEET, DATABASE, DIGITAL PHOTO-EDITING.
OUTCOME 4: APPLY COMPUTER SKILLS TO COMPLETE BUSINESS TASKS
â€¢Â COMP 9899 Desktop Publishing I R. Padilla
â€¢Â COMP 9907 Desktop Publishing II R. Padilla
â€¢Â COMP 9905 Intro to Windows
â€¢Â COMP 9900 Excel I K.Jones
â€¢Â COMP 9904 Excel II K. Jones
â€¢Â COMP 9978 Google Docs I M. McNeal
â€¢Â COMP 9968 Google Docs II M. McNeal
â€¢Â WOPR 9486 Word I P. Wilson
â€¢Â WOPR 9995 Word II P. Wilson
â€¢Â COMP 9944 Acrobat R. Padilla
â€¢Â COMP 9901 Access I
â€¢Â COMP 9910 Access II
â€¢Â COMP 9928 PowerPoint for Business P. Wilson
â€¢Â COMP 9935 Web Graphics J. Skolnick
|Activities||Assessment (measurement) of outcomes, Analysis and discussion of assessment data and next steps, Implementation of planned changes and reassessment|
|Details||â€¢ Meet with lead instructors to discuss course outcomes as they relate to certificate program offerings|
â€¢ Pilot OPAC testing software
â€¢ Seeking funding for Microsoft Office Specialist Testing Center (GMetrix & Certiport testing)
â€¢ Update course outlines of record
â€¢ Improve student employment tracking
|Highlights||â€¢ Improved communication amongst lead instructors|
â€¢ acknowledgement for a need for improved outcomes assessment
â€¢ Upgrades to software MS Office 2013
â€¢ Access to new MS Office textbooks
â€¢ New Downtown Center Dean advocacy
â€¢ Successful referrals to Jewish Vocational Services (JVS) for Job Preparation: http://www.jvs.org
â€¢ Establish collaboration between CCSF Downtown Center and Mission Economic Development Agency: http://plazaadelante.org