Certificate of Completion Computer Applications for Business Noncredit Certificate
Stage 4
Rudy Padilla
Basic Information
| Number of Outcomes | 4 |
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| Number of Outcomes Assessed | 4 |
| Assessment Frequency | Every semester |
| Analysis Frequency | Every semester |
| Detail Link | Link |
| Program Assessment Methods | Coordinated assessment of courses within the program. |
Improvement Details
| Details | Efforts underway to improve outcomes by closing the loop on business noncredit student learning outcomes via establishing iterative processes and curriculum updates. • New software assessment tools purchased, not yet implemented (OPAC Office Skills, Clerical Skills & Software Skills Testing) • 10 Program Certificate courses reported at STAGE 5 level. • 07 Program Certificate courses reported at STAGE 4 level. • 03 Program Certificate courses reported at STAGE 3 level. • 07 Program Certificate courses reported at STAGE 2 level. • More formalized collaborations with agencies able to provided assessment and testing established. • Web-based registration continues to progress • Increased dialogue amongst divisions (business, counseling, administration, library, instructors) |
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Assessment Methods
| Methods | COURSE ASSESSMENT METHODS • Quizzes, exams, or homework items linked to specific learning outcomes • Assignments based on rubrics (such as essays, projects, and performances) • Direct observation of performances, practical exams, group work OUTCOMES AND FALL 2013 COURSES OUTCOME 1: KEYBOARDING A MINIMUM OF 35 NET WPM • BOSS 5501 Keyboarding: Skills Development OUTCOME 2: APPLY STANDARD BUSINESS ENGLISH TO ORAL AND WRITTEN COMMUNICATION, INCLUDING GRAMMAR, PUNCTUATION, MECHANICS, VOCABULARY, STYLE AND USAGE • BOSS 4500 Business English I (2 sections) R. Pugh • BOSS 4501 Business English II (2 sections) R. Pugh • BOSS 4510 Business Communications (2 sections). R. Pugh • BOSS 5509 Office Procedures R. Pugh • BOSS 3500 Job Preparation Y. Webb/R. Padilla OUTCOME 3: UTILIZE A VARIETY OF APPLICATIONS SOFTWARE INCLUDING WORD PROCESSING, SPREADSHEET, DATABASE, DIGITAL PHOTO-EDITING. OUTCOME 4: APPLY COMPUTER SKILLS TO COMPLETE BUSINESS TASKS • COMP 9899 Desktop Publishing I R. Padilla • COMP 9907 Desktop Publishing II R. Padilla • COMP 9905 Intro to Windows • COMP 9900 Excel I K.Jones • COMP 9904 Excel II K. Jones • COMP 9978 Google Docs I M. McNeal • COMP 9968 Google Docs II M. McNeal • WOPR 9486 Word I P. Wilson • WOPR 9995 Word II P. Wilson • COMP 9944 Acrobat R. Padilla • COMP 9901 Access I • COMP 9910 Access II • COMP 9928 PowerPoint for Business P. Wilson • COMP 9935 Web Graphics J. Skolnick |
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Future Plans
| Term | Fall 2014 |
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| Activities | Assessment (measurement) of outcomes, Analysis and discussion of assessment data and next steps, Implementation of planned changes and reassessment |
| Details | • Meet with lead instructors to discuss course outcomes as they relate to certificate program offerings • Pilot OPAC testing software • Seeking funding for Microsoft Office Specialist Testing Center (GMetrix & Certiport testing) • Update course outlines of record • Improve student employment tracking |
| Highlights | • Improved communication amongst lead instructors • acknowledgement for a need for improved outcomes assessment • Upgrades to software MS Office 2013 • Access to new MS Office textbooks • New Downtown Center Dean advocacy • Successful referrals to Jewish Vocational Services (JVS) for Job Preparation: http://www.jvs.org • Establish collaboration between CCSF Downtown Center and Mission Economic Development Agency: http://plazaadelante.org |