Certificate of Competency (noncredit) Certificate of Competency Accounting Assistant Noncredit Certificate
Stage 4
Rudy Padilla

Basic Information

Number of Outcomes5
Number of Outcomes Assessed5
Assessment FrequencyEvery semester
Analysis FrequencyEvery semester
Detail LinkLink
Program Assessment Methods

Coordinated assessment of courses within the program.

Improvement Details

DetailsEfforts underway to improve outcomes by closing the loop on business noncredit student learning outcomes via establishing iterative processes. Program Course Level Assessment Changes:

• New software assessment tools purchased, not yet implemented (OPAC Office Skills, Clerical Skills & Software Skills Testing)

• AAPS 1111 2 to 3

• ACBO 9201 4 to 5

• ACBO 9208 4 to 5

• ACBO 9210 2 to 4

• BOSS 3500 4 to 5

• COMP 9867 3 to 5

• COMP 9895 3 to 5

• COMP 9888 3 to 5

• COMP 9889 0 to 5

• COMP 9951 0 to 5

• Web-based registration continues to progress

• Increased dialogue amongst divisions (business, counseling, administration, library, instructors)

• New accounting textbooks

Assessment Methods

MethodsCOURSE ASSESSMENT METHODS

• Quizzes, exams, or homework linked to specific learning outcomes

• Assignments based on rubrics

• Direct observation of performances, practical exams, group work

LEARNING OUTCOMES

1. Describe and apply accounting principles and concept.

• Stage 5 - ACBO 9206 Basic Accounting I - Tanaka Gaines

• Stage 4 - ACBO 9207 Basic Accounting II - Tanaka Gaines

2. Describe and apply basic payroll theory and procedures, including withholding and tax reporting

Stage 4 ACBO 9210 Income Tax Prep: Intro Yvonne Webb

3. Create and maintain financial statements using accounting computer software

• Stage 5 - ACBO 9208 QuickBooks Level I - Tanaka Gaines

• Stage 0 - ACBO 9209 QuickBooks Level II- Needs Assessment

4. Apply standard business English to oral and written communication, including grammar, punctuation, mechanics, vocabulary, style and usage

• Stage 5 - BOSS 3500 Job Preparation - Diva Conrad

• Stage 4 - BOSS 3510 Customer Service - Robin Pugh

• Stage 4 - BOSS 4500 Business English I - Diva Conrad

• Stage 5 - BOSS 4501 Business English II - Robin Pugh

• Stage 4 - BOSS 4510 Business Communications - Shirley Orille

5. Utilize a variety of business applications software including word processing, spreadsheet and database; discuss current technology and trends.

• Stage 5 - BOSS 5506 Computer Keyboarding The Numeric Keypad - Jane Wong

• Stage 3 - COMP 9245 Windows Essentials for MS Office - Oscar Wong

• Stage 5 - COMP 9867 Microsoft Excel Essentials I - Shuk-Han Lau

• Stage 5 - COMP 9895 Microsoft Excel Essentials II - Shuk-Han Lau

• Stage 5 - COMP 9888 Microsoft Excel Essentials III - Shuk-Han Lau

• Stage 4 - COMP 9904 Microsoft Excel for Business II - Keith Jones

• Stage 0 - COMP 9894 Microsoft Access Essentials - Needs Assessment

• Stage 5 - COMP 9951 PowerPoint Needs Assessment

• Stage 1 - COMP 9952 Internet & E-mail - Oscar Wong

• Stage 5 - WOPR 9991 Microsoft Word Essentials I - Tanaka Gaines

• Stage 5 - WOPR 9993 Microsoft Word Essentials II - Tanaka Gaines

Future Plans

TermFall 2014
ActivitiesAssessment (measurement) of outcomes, Analysis and discussion of assessment data and next steps, Implementation of planned changes and reassessment
Details• Meet with lead instructors to discuss course outcomes as they relate to certificate program offerings

• Continue to update course outlines of record

• Improve student employment tracking
Highlights• Improved communication amongst lead instructors

• acknowledgement for a need for improved outcomes assessment

• Upgrades to software MS Office 2013

• Access to new MS Office textbooks

• New Downtown Center Dean advocacy

• Successful referrals to Jewish Vocational Services (JVS) for Job Preparation: http://www.jvs.org

• Establish collaboration between CCSF Downtown Center and Mission Economic Development Agency: http://plazaadelante.org

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