Certificate of Achievement (noncredit) Business Office Support Specialist I
Stage 5
Stephanie C. Rosenberg
Basic Information
| Number of Outcomes | 7 |
|---|---|
| Number of Outcomes Assessed | 7 |
| Assessment Frequency | Every semester |
| Analysis Frequency | Every semester |
| Detail Link | Link |
| Program Assessment Methods | Coordinated assessment of courses within the program. |
Assessment Methods
| Methods | Reviewing the data of students that have petitioned for certification in 2013 with counseling department. Direct observation of students who have utlilized employment agencies for assignments (temp to possible hire) in 2013. |
|---|
ILO Overview
| Data Gathered in | 2013 year |
|---|---|
| How and With Whom | The analyzed data was discussed with the counseling department at the John Adams Center. JA Center students have notified us that they being placed in temporary position or accepted employment because of the skills received in noncredit coursework. |
| Number Individuals | 20 |
More Discussion
| Additional Data, Criteria, Analysis | The majority of our Year 2013 students are working on certification in more than one program; only a few in BOSS I. |
|---|---|
| Future Improvements | Revising class schedules to ensure students can achieve this certificate within two semesters if desired. More efforts to stimulate interest in this program. |
| Improvement Program Review Link | Microsoft Office Suite upgrade to 2013. |
Future Plans
| Term | Spring 2014 |
|---|---|
| Activities | Analysis and discussion of assessment data and next steps |
| Details | We will continue to review certification achievements and possibly job placements. |
| Highlights | Our students are very happy to have access to computer training in their community. |