Certificate of Achievement (noncredit) Business Office Support Skills II
Stage 5
Stephanie C. Rosenberg

Basic Information

Number of Outcomes7
Number of Outcomes Assessed7
Assessment FrequencyEvery semester
Analysis FrequencyEvery semester
Detail LinkLink
Program Assessment Methods

Assessment of all program completers through exit surveys or similar devices

Assessment Methods

MethodsReviewing the data of students that have petitioned for certification in 2013 with counseling department.

Direct observation of students who have utilized employment agencies for assignments (temp to possible hire) in 2013.

ILO Overview

Data Gathered in

Year 2013

How and With WhomData was discussed with the counseling department at the John Adams Centers.

John Adams Centers students notify us when they are working and/or have accepted a temporary assignment.
Number Individuals20

More Discussion

Additional Data, Criteria, AnalysisThe majority of our Year 2013 students are working on certification in more than one program; very few are in the BOSS II.
Future ImprovementsRevising class schedules to ensure students can achieve this certification within two semesters if desired.
Improvement Program Review LinkMicrosoft Office Suite 2013 upgrade.

Future Plans

TermSpring 2014
ActivitiesAnalysis and discussion of assessment data and next steps
DetailsContinue to work closely with the counseling department and staff gathering data on certification achievements and job placements if available.
HighlightsOur students are very happy to have to access to computer training in their community.

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