Healthy Me (medical/nursing)
Stage 3
Jane Ernstthal/Lisa Tran

Assessments

Assessment Methods

continue with pre and post tests and next assessment will be conducted in fall 2013

Assessment DetailsWe plan to continue with pre and post tests assessments and analysis of data will be conducted in Fall 2013 with a goal to obtain an sample of 25 or more student assessments which are complete with pre- and post-test data.
Learning Outcomes-Health risk associated with being overweight

-Benefits of weight loss for overweight people
CriteriaBenchmark Goal that is equal or greater than 75% of students participating will be able to correctly state health risks associated with being overweight and health benefits of weight loss at completion of the A Healthy Me program

Data Review

Data Shared With
  • Faculty and staff within the same program (at CCSF)
  • Students
Sharing Methods
  • Face-to-face meetings
  • Website review and commentary
DescriptionWill present data and analysis in spring 2013 SHS staff meetings with plan to share findings at January 2013 nurse practitioner staff meeting and with health educator directly. Encourage staff to continue health education process in place.

Discussions may inform further changes to assessment process.

Changes

Change Types
  • Update and refine outcomes
  • Update assessments methods
DetailsChange:

• Improve overall compliance with pre and post tests to increase statistical significance

• Consider altering post survey to include a question about what the participant found most helpful and least helpful during his/her session and what we can do to improve further.

Timeline:

Collection of data will continue into Spring 2013 and be assessed again by August 2013.
Learning OutcomesImproved data collection for analysis and interpretation

Other Activities

DetailsSLO: Hepatitis B Understanding to continue

SLO: Smoking Cessation: A Healthy Me to continue

SLO: Immunization Compliance for Vaccines for Children Program to continue
Learning OutcomesThese are being reported on separately

Hepatitis B (medical/nursing)
Stage 5
Paula Cahill

Assessments

Assessment Methods
  • Quizzes/exams (for workshops and trainings)
  • Survey questionaire and Electronic Medical Records Data review
Assessment DetailsWe will continue to use the survey tool we have been using. We will change focus of the data analysis for spring 2013 semester to look more closely at completion rates of recommended vaccination series as an additional indicator of learning about the importance of Hepatitis B prevention. In addition to the survey tool, review of medical record data from our electronic medical record system may be utilized in data review for completion rates.
Learning OutcomesStudent Learning about Hepatitis B as indicated by Hepatitis B vaccine series rates of adherence to optimum vaccine schedule and series completion rates.

Outcome data analysis will help us to assess in a new way the adequacy of our Hepatitis B health education methods and our internal clinic systems for fostering compliance such as appointment availability, need for reminder calls,etc.
CriteriaBenchmark goal of 75% adherence to optimum schedule.

Benchmark goal of 90% completion rate.

Other Activities

DetailsWe will continue to assess our other medical/nursing SLOs which are being reported on separately:

-Immunization Compliance for VFC

-Nutrition and Wellness: A Healthy Me

-Smoking Cessation: A Healthy Me
Learning OutcomesWe will be assessing student learning in each of these areas and assessing whether change is indicated in our service delivery and/or our health education practices for students.

Medical/Nursing SLO: Immunization Compliance for Vaccines For Children Program
Stage 3
Edna Yee

Assessments

Assessment Methods

continue with retrospective data analysis and follow-up phone survey for non-compliant individuals

Assessment DetailsWe will continue to review immunization data from patients who are in the Vaccines For Children Program. We will continue to use the three question phone assessment survey developed.
Learning OutcomesWe plan to continue data collection to evaluate for program changes that may be needed to foster compliance with recommended vaccine series completion for eligible students.
CriteriaOur benchmark goal continues to be that data analysis from the Immunization Compliance Survey will show 100% compliance of eligible students receving the optimal doses of recommended vaccine(s).

Data Review

Data Shared With

Faculty and staff within the same program (at CCSF)

Sharing Methods

Face-to-face meetings

DescriptionWe will be presenting this data in our staff meetings for Front Office staff and for Nurse Practitioner staff to discuss findings, inform change as needed in follow-up and patient education to foster compliance and completion of recommended vaccination series for eligible patients

Other Activities

DetailsWe have other SLOs that are being reported on separately:

Hepatitis B understanding

A Healthy Me: Nutrition and Wellness

A Healthy Me: Smoking Cessation
Learning OutcomesThese are being reported on separately.

Productivity Evaluation of Faculty at Student Health Services
Stage 3
Sunny Clark

Assessments

Assessment Methods
  • External data (such as scholarship application rates and placement rates)
  • Electronic Health Record data
Assessment DetailsWe plan to continue to collect and analyze clinician productivity data from fall 2012 and spring 2013 and each semester forward. We will be assessing all current part and full-time faculty working during the semester.
Learning OutcomesWe plan to continue to collect and analyze clinician productivity data from fall 2012 and spring 2013. Our Associate Dean will be meeting with individual faculty to discuss the data that applies to them and plans to continue to have annual meetings each spring semester with faculty to review their productivity, making recommendations as needed and providing commendation as indicated.
CriteriaOur benchmark goal will continue to be that 80% of assigned clinician time is spent in direct patient care.

Data Review

Data Shared With
  • Faculty and staff within the same program (at CCSF)
  • Vice Chancellor of Student Development
Sharing Methods

Face-to-face meetings, sharing of information will be limited due to the sensitivity of the information.

DescriptionGeneral discussion with faculty that data is available for one on one review with Associate Dean is being done. Review of pertinent findings with individual faculty is being conducted.

Other Activities

DetailsWe are continuing assessments with other SLOs and AUO which are being reported on separately.
Learning OutcomesThese are being reported on separately.

Psychological Services
Stage 5
Felicia King

Assessments

Assessment Methods

Self-evaluation surveys

Assessment DetailsWe will continue to use pre and post assessment tools for groups in Sp 2013. For the groups that we were unable to conclusively analyze the data, we will make necessary changes to the assessment tools or method of collection. For the individual/couple therapy program we will continue to use the current assessment tool.
Learning OutcomesDecrease of distressing symptoms potentially inhibiting students’ ability to be successful in school. Increase of coping skills and utilization of resources. Increase in familiarity with internal and external resources. Increased self empowerment, healthier responses to stressors and higher adaptive level of functioning
CriteriaEvidence of improved scores on post assessments, evidence of decrease in distressing symptoms on individual surveys. Positive report on narrative in group evaluations.

Data Review

Data Shared With

Faculty and staff within the same program (at CCSF)

Sharing Methods
  • Face-to-face meetings
  • Email
DescriptionWe plan to continue analyzing the data from our individual/couple brief psychotherapy clients. We plan to look at a simpler way to count responses through our computer system. We plan to discuss if the results indicate changing the assessment tool we are using in any way. We plan to look at the assessment tools in our groups and see if any changes are needed. We plan to discuss ways to improve our ability to collect post assessment data.

Smoking Cessation
Stage 2
Lisa Tran/Edna Yee

Assessments

Assessment Methods

continue to consistently implement pre and post tests and next assessments during spring 2013 semester

Assessment DetailsWe have had trouble this fall semester having enough students to assess and thus are continuing to try to gather more data in spring 2013. We had 3 students come for smoking cessation this past fall 2012, however the pre-test wasn't administered and only one of the three students returned for a second visit so no post-test data. We realize we need to consistently try to collect data this spring.

We have designed a four question pre and post test to assess patient learning for those coming to the clinic for smoking cessation meetings with our health educator.

The same questions are asked on the pre and post tests. The pre-test should be administered at the initial patient visit and the post test at their third or final visit.
Learning OutcomesSLO: As a result of their participation in smoking cessation counseling students will demonstrate an understanding of the importance of smoking cessation for their health and will learn strategies to assist them in smoking cessation.
CriteriaWe have a benchmark goal that greater than 75% of students participating will be able to correctly state health risks associated with smoking and the health benefits of smoking cessation at completion of the smoking cessation program. Our goal additionally is that participants will show learning of smoking cessation strategies.

Other Activities

DetailsWe have additional SLOs and AUOs that are being reported on separately.
Learning OutcomesThese are being reported on separately.

Student Access to Community Resource Information (Medical/Nursing AUO)
Stage 3
Paula Cahill, Sunny Clark, Christopher Brodie

Assessments

Assessment Methods

continue with EMR data collection do retrospective chart review

Assessment DetailsWe will continue to gather data using the same imbedded questions at medical/nursing patient check-in. The spring sample size should be a larger number

(over 1200) than this past fall semester as it will include a whole semester whereas fall did not.

We are concerned that data is under reported. This spring, we plan to do a chart survey sampling patients that indicate they did not receive resource information to see if the clinician documented any resource information that patient did not report.
Learning OutcomesEvaluation of our provision of appropriate community resources to students to promote their health and well-being, and foster student success.
CriteriaWe have not set a bench mark goal for this outcome as not all students presenting for care at Student Health Services need a referral or resource information at their visit. Our current intial analysis showing 38% reporting reciept of additional resources could likely be improved.

Data Review

Data Shared With

Faculty and staff within the same program (at CCSF)

Sharing Methods

Face-to-face meetings

DescriptionPlan to continue data collection through spring 2013 with data analysis in fall 2013.

Changes

Change Types

Update assessments methods

DetailsAs we are concerned that patients may be under-reporting based on this initial survey, we will do an added assessment to cross-check data for reliability. We will do a random sample of patient charts to see if patients who report that they did not receive community information are reporting accurately according to past visit documentation.
Learning OutcomesStudents will be informed of community resources available to them that may improve their health and well-being and foster student success.

Other Activities

DetailsWe continue to do other medical/nursing, psychological services, and administrative outcome assessment which are being reported separately.
Learning OutcomesThese are being reported separately.

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